Being active call each offering targeted products and services according to a predetermined script. Telesales also be used in the campaign brought new products to the market and expand the distribution network.
Telesales, is simply a form of sales over the phone, but not everyone can do. It requires people to make calls to synthesize highly skilled can do a good job. People often have the concept, talking on the phone is the easiest way to speak for not facing the audience, so easy to hide feelings and communicate more calm in handling the situation. But that is hardly the point of a telesale staff. With just a phone, and a voice, how to make people feel heard all sides of an issue, feel and appreciate the people said that the real interest of suppliers supply and demand his desire, not merely a marketing call to disturb nature. For one, the staff telesale convince listeners spend their time talking instead of listening to them to find a reason to reject the call has been regarded as a significant success.
So the difficulty of staff is in place telesale:’s how you can find potential clients after her first exposure. This first part depends on the ability to sense and your judgment through the questions you posed to customers, and partly depends on communication skills as well as how to express your problem. But if you just stop at finding potential customers, it would not have been successful, but the real success is going to sign a contract to use products and services between providers with consumers users. So how to convince customers to accept use of products and services that the company offers all know they need, because they are besides so many choices? That is the skill to capture the user’s criteria and they satisfy the criteria of that.
With over 11 years of operation in the field of outsourcing, knowledge of Vietnam’s labor market, data-rich directories including many candidates have many years of experience in various fields at major corporations. Along with professional service style of team recruitment consultancy, MP Telecom ready to provide you quality business services to a high standard with competitive fees – commitment to convergence both staff qualifications professional services skills Telesales / Telemarketing
Telesales Skills Training Course
You already know how to convince customers over the phone yet? How to improve the efficiency of the sales over the phone, while still satisfying customer needs even if no direct transactions? Our courses will help you do this.
- Marketing sales staff by telephone
- Sales Staff
- The Call Center or other personal needs
- Understand the Characteristics of Marketing, Telemarkting marketing and sales process
- Clearly define roles, responsibilities and capabilities required of a professional telemarketing
- Understand and apply master steps in the marketing process sales
- Improving communication skills required of personnel Telemarketing
- Know how to present the benefits of the product sales process