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Customer Relationship Management System

24/09/2014

CRM

Now you are experiencing difficulties in managing customer care? If customer data of your company to millions? How to be a good client management? How to identify the classification of new customers, potential customers, clients or customers loyal VIP? How to retain customer information, work history between employees and customers whenever there is an incoming call, call, or when employees resign? How to confidential customer information? How to search, lookup customer information quickly, efficiently for consulting, customer feedback …
Information Management Software CRM customer MP is built to help you solve business problems there. CRM. MP MP Telecom building and developing cloud computing platforms, operating in internet or intranet environment.
Use CRM.MP is now way you solved the problem of customer data specifically for businesses with large customers which data helps administrators to easily manage millions of customers .. From there customer care and that’s why more efficient and reduce costs, especially those special days like birthdays, holidays.

  • Features of software solutions manage customer information CRM.MP
  • Manage customer information
  • Manage customer service use
  • Manage the history of customer transactions
  • Contract Management provides clients
  • Manage customer care
  • Manage appointments with customers
  • Creating campaigns: Marketing, Customer Survey to
  • Report list of existing customers
  • Report by week / month / quarter / year
  • Report on productivity, working status of Agent
  • Report customers history
  • Allow editing add new reporting requirements

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