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IT Managed Service

20/12/2017

With the trend of convergence between IT and telecommunication, MP TELECOM brings IT managed service packages to your businesses: from consultation service, system optimization, system maintenance, equipment leasing, IT help desk, and IT system management.

1. IT system management outsourcing service: Providing a managed solution to deploy IT infrastructure system (Server, Storage, Network, Database, Middleware, etc.) to your businesses. Design, implement and support after deployment.

2. System maintenance and administration: With this service, MP Telecom carries out maintenance, troubleshooting, incident prevention & problem solving, based on the service delivery standards and complied with the processes to meet SLAs requirements of customers.

3. Remote and on-site IT help desk services: MP Telecom’s IT staff will provide remote support in case customers can follow our instructions over the phone, email or live chat; otherwise we will provide the support at your business site to directly fix the problems.

4. IT HR outsourcing service: MP Telecom provides highly skilled software engineers and qualified IT helpdesk staff to work in places where you deploy your project in accordance with the agreed scope of work.

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IT Managed Services

The benefits of using MP Telecom’s IT and telecommunications outsourcing services:

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  • Optimize the system operation staff to minimize the maintenance cost of IT personnel who was only used to operate the system.
  • Provide and replace equipment quickly in case of failure to help minimize the system downtime.
  • Periodically check and analyze the operation status of the workstation, server and network system to propose the best solution for the partner.
  • Prevent and mitigate risks through early warning to minimize the risk of equipment failure.
  • Reduce operating costs while optimizing fixed costs of the business.

For more information, please contact via:

Hotline: +84 906 202 098 or Email address: Info@mptelecom.com.vn

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