NEWS

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Social Customer Care Is The New Marketing

28/09/2017 - 11:58 am

Social customer care is the latest and greatest version of this “new marketing.” Handling customer service over social channels like […]

I Hate Your Customer Service (But I’ll Never Tell You That)

28/09/2017 - 11:55 am

Unfortunately, most customers don’t complain, particularly if the offense in question isn’t egregious, and if complaining about it would run the risk […]

6 Steps to an Effective Employee Performance Management Strategy

29/08/2017 - 4:42 pm

Have you ever sat at a traffic light, wondering why it takes so long for it to turn green? Have […]

Call Center Performance Benchmarking

14/07/2017 - 2:24 pm

Call center benchmarking is essential for determining whether or not a team is performing optimally, keeping up with their competition […]

給与のアウトソーシングを進める傾向

14/07/2017 - 1:48 pm

What is the trend of payroll service outsourcing? Payroll service outsourcing is a form that businesses use human resources and […]

Recruitment

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