NEWS
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Calculate Your Call Center Solution ROI in 5 Minutes or Less
30/03/2018 - 10:58 amOne of the biggest concerns when examining a new call center solution is if it’s worth the investment. What’s the […]
3 Things Artificial Intelligence Can Do Right Now and in the Future
30/03/2018 - 10:52 amManaging the customer journey is complex. To tackle the challenges that arise when trying to deliver the best possible customer […]
IT Outsourcing Management
29/12/2017 - 8:51 amWhen an information system is outsourced to one or more third party service providers, proper security management processes must be […]
Top 5 Software Outsourcing Trends for 2018
29/11/2017 - 9:11 amOutsourcing software services are on the rise. According to a study by Computer Economics, large organizations have increased the percentage […]
Breaking Down The Most Common IT Outsourcing Concerns
29/11/2017 - 9:08 amOffshore outsourcing your IT needs can lead to excellent product results that exceed expectations. However, some companies have experienced poor […]
