Career Counseling
FAQ
Industry News
- The Future of Outsourcing: Rising Trends and Predictions
- Debt crisis, austerity, markets in turmoil: So what’s the future for outsourcing?
- Selecting the right call center technology
- Multi-sourcing: CIOs tips on making it work for you - and your suppliers
- New Approaches To Customer Management
- Outsourcing IT? Top five tips to save you cash
- Consumers Have Adapted to the 21st Century - Shouldn’t Your Customer Service Do the Same?
- Call Center Coaching: Keeping it Positive
- Unified Communications keeping the Customer in the Equation
- Nine Things Every Contact Center Needs to Know About Workforce Productivity
- Customer care playing major role
- Aspect brings social media into the Contact Center
- Optimizing the Collections Process
- Aspect Releases Aspect Contact 2011 Small-Midsized Contact Center Solution
- Sending jobs abroad means better jobs at home
- Making the Back Office Pay
- Unified Communications for Healthcare
- Rising trend of BPO Companies
- At-home Agents and the Virtual Contact Center
- Answering Machine Detection with the Aspect Digital Communications Processor (DCP)
- Speech Analytics - Bridging the Great Unknown
- Proactive Customer Care
- Strategies to reduce your information security risk (Ep2)
- Strategies to Reduce Your Information Security Risk
- Keeping pace with the customer
- Web to be number one choice for banking in 10 years
- Contact Center Solutions: Advanced With Automated System
- The Face of Globalization - Contact Center Outsourcing
- Off-Shore Customer Care Services through trained staff
- Improving Contact Center ROI
- Customer Astonishment: 10 Secrets to World-class Customer Care
- Makings of a Good Contact Center Offshore
- Act as a contact center consultant
- Business Process Outsourcing Skyrockets
- Is China ready for your outsourcing work?
- Will middle-class job prospects be wiped out by the march of technology?
- Cost-cutting: Top priority for outsourcing
- Why the public sector must embrace offshoring
- Outsourcing deals: Three steps to better performance
- Interactive Intelligence's New Business Process Automation Solution Now Generally Available
- Outsourcing 2010: Green growth, public sector deals and rise of the SME
- Europe has become the highest spender on outsourcing of the world
- APAC BPO market to hit US$29B by 2013
Introduction
MP News
- 2012 Contact Center Infrastructure Service Leader Winner
- Unified Contact Center: Aspect Unified IP
- "Learn about MP Telecom" Contest
- Happy MP Telecom for the age of 9
- The third Job fair for Youth
- People, Process and Technology in Contact Center
- Improve Contact Center Efficiency
- New evolution step for Vietnam securities
- Contact Center solution for Banks
- Role of VoIP in Contact Centers
- Question about quality of Customer Service
- Contact Center solutions – Where’s the best choice?
- “Outsource”… customer care over the telephone
- MP Telecom exhibiting BPO strengths in CeBIT 2010 Hannover Germany
- Training service in Contact Center area in Vietnam
- MP Telecom – Destination of young people
- MP Telecom brought Vietnam’s BPO out to the world
- 7th anniversary of establishment
- MP Telecom took part in Vietnam Brands Picture Event
Newsletters @en
Recruitment Infomartion
Recruitment Result
Recruitment Result » Recruiment result in Ha Noi
Recruitment Result » Recruiment result in Ho Chi Minh
- Interview result of 16/01/2010
- Interview result of 11, 12, 13, 14, 15/01/2010
- Interview result of 09/01/2010
- Interview result of 08/01/2010
- Interview result of 07/01/2010
- Interview result of 06/01/2010
- Interview result of 05/01/2010
- Interview result of 04/01/2010
- Interview result of 29, 30, 31/12/2009
- Interview result of 25, 26, 28/12/2009
Services
Videos @en
MP ONLINE
ISO CERTIFICATE
