Interactive Intelligence Group Inc. (ININ), a global provider of unified IP business communications solutions, has been named CRM Magazine’s 2012 Contact Center Infrastructure Service Leader winner. Interactive Intelligence beats out Avaya, Cisco and Genesys with top industry scores in company direction, customer satisfaction, and cost. Read more

Recently, Aspect Software has been chosen as the award recipient of the 2011 Frost & Sullivan Asia Pacific Outbound Systems Vendor of the Year, which demonstrates excellence in the fields of technology and revenue growth in the Outbound Systems segment of the Contact Center Applications market. The award recognizes the company’s commitment to continuously evolve and remain a leading participant in the Contact Center Applications industry by adopting technologies and trends that help businesses prosper. Read more

In order to celebrate the International Contact Center Week (from 1st Septeber to 8th September, 2011). and share knowledge and culture within the company. , MP Telecom launched "Learn about MP Telecom" contest for 3 days from 6th to 8th Sep, 2011 in all departments of Hanoi's head office and Da Nang and Ho Chi Minh branches. Read more

On 29/07/2011, it was sunny and in the atmosphere of coziness and solidarity of all MP Telecom - HCM Branch’s members and all guests joined The 9th Birthday Party of the company. Read more

On 29/5/2011, Minh Phuc Co., Ltd (MP Telecom) joined The third Job fair for Youth which was organized by Hanoi Youth Union at Hanoi National University. Together with 125 groups, companies, vocational and training centers coming to this fair, MP Telecom’s recruitment board hoped to attract as many as suitable candidates through specific activities. Read more